Monday 22 February 2016

Easily Fix iCloud and Outlook Error: The set of folders cannot be opened

outlook and icloud sync issues
After the launch of Office 2016, the users of office 365 who installed the Office 2016 upgrade faced so many issues with iCloud and outlook. Contacts were lost, calendars stopped working and outlook launching issues took place. I found two error messages "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened" and "Cannot expand the folder. The set of folders cannot be opened. The information store could not be opened". Both of these error messages appeared because of icloud (sometimes this type of error message pops up if the pst file is corrupted and to fix the issue we can repair the pst file or reconfigure email address in a new outlook profile). So many users are still facing the same issue but the worst thing is that if you call Microsoft support then they deny for any support for icloud issues (you got a good luck if any techy geek handles your call  and resolves your issue in 10 minutes) and Apple support sends you back to Microsoft.

Easily Fix iCloud and Outlook Error: The set of folders cannot be opened

Resolving the issues with iCloud and outlook is very easy and the steps which I'm gonna provide you resolves most of the issues with icloud and outlook. Follow the steps below:
  • The first thing which you have to do is to open the icloud windows app and sign out of the app.
sign out of icloud
  • Now Open control panel and search for Mail (Microsoft outlook 2016) app and open this app.
  • Click Show Profiles and then double click on the name of your default profile (generally the default name is outlook)
  • Now Mail Setup window will appear. From that window, click Email Accounts button and it will show the list of email accounts configured in your outlook.
  • Select the icloud email address from the list and click REMOVE button to delete the previous icloud configuration (don't worry, it will not delete your contacts or any icloud information)
  • Now click Data Files tab and remove the icloud data file also.
remove icloud data file
  • Close mail app and control panel now and open run box by pressing Windows+R keys together.
  • In the run box, type appwiz.cpl and click OK to open Programs and Features.
  • From the list of installed applications, search for icloud app and right click on it and click Change and then repair icloud.
repair icloud
  • After completing the repair process, it will ask you to restart the computer, just restart the computer.
  • After restarting the computer, open icloud app and then sign into your icloud account.
sign into icloud
  • After signing in, make sure to check the Mail, contacts,calendars and tasks check-box and click Apply. iCloud will start setting the content with the outlook.
select contacts and calendars in icloud
  • That's it. Open outlook and you will get all the errors fixed and all your missing contacts and calendars etc will be back in outlook.
I hope these steps will resolve your icloud and outlook issues. Keep visiting for more tips and tricks.


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